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Reputation Management

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Do Facebook 5-Star Reviews Matter for SMBs and Startups?

There’s no doubt that social media and a Facebook community can be a powerful marketing tool for small businesses and startups. But with so many platforms to choose from, it can be tough to know where to focus your effort. One question often arises whether or not Facebook 5-star reviews matter. The short answer is …

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How to Conduct NPS Survey and Enhance Customer Experience

Net Promoter Score (NPS) is a Customer Experience (CX) metric that measures customer loyalty and satisfaction. It’s a simple way to gauge how likely your customers are to recommend your product or service to others, and it’s an important metric to track over time. The NPS score has two critical components: the Promoter score and …

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How Outsourcing SEO Services Can Improve Online Business Reputation

Regarding online business reputation, one of the most critical factors is your website’s ranking in search engines. If you want people to find your business when they search for keywords related to your products or services, you need to ensure your website appears as high up in the search results. One of the best ways …

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How to Ask a Customer to Change their Review

As a local business owner, you’ll inevitably receive a negative review. Whether it’s an unfair or inaccurate portrayal of your company, products, or services, it can be tough to see those less-than-stellar comments in writing. But don’t despair! There are ways to politely request that customers amend their reviews to be more accurate or fair. …

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When Down Customers Leave Negative Reviews: Tips and Prevention

As a business owner, it’s essential to understand when customers leave negative reviews and how you can prevent them. There are a few critical times when customers are more likely to leave a negative review: If they had a bad experience with your product or service If they feel like they didn’t receive the value …

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Facebook Recommendations Examples Are More Powerful Than You Imagine

If you’re looking for a way to get more people to Like your Page, consider using Facebook reviews. Facebook Recommendations are a great way to connect with potential Facebook fans and customers, and they can be a powerful marketing tool. When someone Recommends your Page, their friends will see it in their News Feeds. This …

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All You Need to Know About Google Questions and Answers

Google Questions and Answers is a new service that allows users to ask and answer questions about Google products. It’s similar to other Q&A platforms like Yahoo! Answers, and Quora, but with a focus on Google products. You can find questions and answers about anything related to Google, from how to use Gmail to where …

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Tried and Tested Online Reputation Repair Strategies

It can be challenging to maintain a good company’s online reputation. In today’s fast-paced and interconnected world, it only takes one negative incident to damage your good name. And once your reputation is tarnished, it can be hard to repair the damage. However, some tried, and tested strategies can be used to repair your online …

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How to Perform Online Reputation Analysis the Right Way 

As the internet becomes an increasingly large part of our lives, we must be aware of our online reputation management. Just like in the real world, our reputations can significantly impact our lives and careers. Performing an online reputation management analysis is a great way to get a better understanding of how you’re perceived by …

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How to Push Down Negative Search Results and Improve Review Ratings

Most of us are familiar with the phrase “Googling yourself.” Typing your name into a search engine is a quick way to find out what information is available about you online. But what happens when you don’t like what you see? Unfortunately, negative search results are becoming more and more common. And they can have …

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How Important is Review Management Service for Online Businesses

As an online business, you may know the importance of customer reviews. Good reviews can help attract new customers, while bad reviews can drive away potential business. That’s why it’s so important to have a review management strategy in place to help ensure that your business gets the best possible ratings and reviews. One way …

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Copy Our Review Postcard

Grab our Canva Google review request print-out template. Use with existing clients and with potential prospects.