Reputation Management & Marketing Blog

When customers leave online reviews, they often do so in response to a specific interaction they had with your business. These scripts will help you

It can be stressful when a customer threatens to leave a bad review. You might be worried about what this could do to your business

Believe it or not, offering text templates for Google reviews is a good way to help get important feedback from your customers online. It pays

Local content is critical if you want your small business to succeed online. Creating content specific to your city or town can help you attract

If you ask an attorney if you should work on your Avvo reviews, the answer is generally yes. This is because when potential clients are

It is no secret that Yelp relies on user-generated content to stay afloat. Nearly 75 percent of Yelp’s revenue comes from businesses advertising on the

As a local business owner, you’ll inevitably receive a negative review. Whether it’s an unfair or inaccurate portrayal of your company, products, or services, it

Do you know what can make or break a business? Funny Yelp reviews. No, I’m not kidding. Count on a killer sense of humor to

As a business owner, it’s essential to understand when customers leave negative reviews and how you can prevent them. There are a few critical times

If you’re looking for a way to get more people to Like your Page, consider using Facebook reviews. Facebook Recommendations are a great way to

Google Questions and Answers is a new service that allows users to ask and answer questions about Google products. It’s similar to other Q&A platforms

When running a business, customer satisfaction is always the top priority. In today’s digital age, this often means dealing with various customers online – some