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How to Deal With Yelp Not Recommended Reviews: A Full Guide

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Table of Contents

Table of Contents

If you’re a business owner, chances are you’re familiar with Yelp. Yelp is a website and app that allows users to rate and review local businesses. And while a positive Yelp review can be great for business, a negative or “not recommended” review can be frustrating and damaging.

Here’s a complete guide on how to deal with Yelp not recommended reviews:

  • Don’t panic. It’s important to remember that not all Yelp reviews are equal. A not recommended review carries less weight than a recommended review. And even though not recommended reviews are visible to anyone who views your business page, they are not factored into your business’s overall rating.
  • Take a deep breath and read the review carefully. Understanding what the reviewer is saying and why they’re not recommending your business is essential. Once you’ve done that, you can craft a response that addresses their concerns.
  • Reach out to the reviewer directly. If you have their contact information, reach out to them and see if there’s anything you can do to fix the situation. Often, addressing their concerns can turn a negative review into a positive one.
  • Take some time to improve your business. If you receive multiple not recommended reviews, it might be time to take a step back and evaluate your business. Is there something you can do to improve your products or services? Are your customer service standards high enough?

Making some changes to your business can help you avoid future not recommended reviews.

Finally, don’t give up. Not recommended reviews are frustrating, but they’re also a part of doing business. The most important thing is learning from them and using them to improve your business.

If you follow these tips, you’ll be able to handle Yelp, not recommended reviews like a pro.

It’s no secret that Yelp can be a helpful tool when looking for a new restaurant or trying to find out which businesses in your area are the best. But you may have noticed that some fake reviews on Yelp are not recommended, and you may be wondering why.

There are a few reasons why some reviews on Yelp may not be recommended. The first reason is that the review might be fake. This means that the person who wrote the review may not have visited the business or tried the product they’re writing about.

The second reason a review might not be recommended is if it’s considered biased. This means that the person who wrote the review may have been paid by the business to write a positive review, or they may have some other type of relationship with the business that could make their review less reliable.

Finally, a review may not be recommended if it’s simply not helpful. This could mean it’s poorly written or doesn’t provide enough information to apply to other Yelp users.

If you see a review on Yelp that isn’t recommended, it’s essential to take it with a grain of salt. Keep in mind that the reviewer may not be giving an accurate portrayal of their experience and that their review may not be representative of the business as a whole.

If you’re looking for reliable feedback and not fake reviews, it’s a good idea to read a variety of them from multiple sources. This will help you get a more well-rounded picture of what a business is really like.

If you’ve struggled to get your not recommended reviews back on Yelp, don’t worry – we’re here to help! Here are a few tips to get those positive reviews back where they belong:

  1. First, look at what might be causing your not recommended status. It could be due to several factors, including recent fake reviews or lack of activity on your business page. If you can identify the issue, take steps to correct it.
  2. Next, reach out to customers who have left positive reviews in the past and ask them to write a review on Yelp. This will help balance the negative reviews and show that you’re still providing outstanding service.
  3. Stay active on Yelp by responding to reviews, adding photos and updates, and using other Yelp features. The more active you are, the more likely your not recommended status will be removed.

With these tips in mind, you should be able to get your not recommended reviews back on Yelp in no time!

If you have a business, there’s a good chance you’re familiar with Yelp. Yelp is a website and app that allows users to rate and review local businesses. And while it can be a great way to get honest feedback from customers, it can also be frustrating if your reviews aren’t getting recommended.

So how do you get your Yelp reviews recommended? Here are a few tips:

Encourage happy customers to leave reviews. 

This may seem obvious, but it’s essential to ensure you’re constantly asking for reviews from satisfied customers or Yelp friends. The more positive reviews you have, the more likely they are to be recommended by Yelp.

Respond to all reviews, both positive and negative

It’s essential to show that you’re listening to what your customers say, both the good and the bad. Yelp’s algorithm takes into account how well you respond to reviews, so be sure to take the time to reply thoughtfully.

Use keywords in your reviews

When customers search for businesses like yours on Yelp, they typically use keywords or phrases. So make sure to include relevant keywords in your reviews to help improve your chances of being found.

Keep your profile updated

An outdated profile can make you look less trustworthy, so keep yours up-to-date with accurate information and photos.

Claim your business page on Yelp

This step is crucial if you want to be able to manage your reviews and respond to them. Claiming your business page also allows you to add more information about your business, which can help improve your chances of being found by potential customers.

Following these tips can improve your chances of getting recommended Yelp reviews. And remember, the more positive reviews you have, the better you’ll attract new customers. So start encouraging those happy customers to leave a review today!

How to Make a Strong Yelp Review Management Strategy 

If you own or manage a business, you know that Yelp can be both a blessing and a curse. On the one hand, it’s a great way to get free publicity and attract new customers. But on the other hand, negative reviews can hurt your business.

That’s why having a solid Yelp review filter and management strategy is essential. Here are some tips:

  • Respond to all filtered reviews, positive and negative. This shows that you care about your customers and their experiences.
  • Thank customers who leave new positive reviews. A simple “thank you” goes a long way.
  • Address negative reviews directly and politely. Try to resolve the issue if possible.
  • Encourage your happy customers to leave new positive reviews on Yelp. The more positive reviews you have, the better!
  • Lastly, use Review Grower to manage your brand reputation. The powerful tools available at the tip of your fingers can catapult your review generation.

Following these tips will help you build a strong reputation on Yelp. And that can only lead to good things for your business.

Why are there hidden reviews on Yelp?

If you’ve ever looked up a business on Yelp, you may have noticed that some reviews are hidden while others are not. This cannot be very clear, especially if it’s a business you’re thinking about using. So why does Yelp hide some reviews?

It all has to do with Yelp’s algorithm, which provides the most valuable and accurate information to Yelp users. One of the factors that the algorithm takes into account is the “usefulness” of a review. A review is more valuable if it’s detailed and provides information that other users would find helpful.

Another factor that the algorithm looks at is the “reliability” of a review. A Yelp review filter and feedback is considered more reliable if it comes from an account that is active on Yelp and has been verified as being accurate. Reviews that come from statements that seem to be created to leave reviews or written in a way that appears fake are less likely to be considered reliable.

So when looking at Yelp business reviews, keep in mind that the most valuable and accurate information will be displayed first. The hidden reviews may still be worth reading, but take them with a grain of salt.

Best Yelp Reviews of All Time

There are some pretty funny Yelp reviews out there. And while not all of them are five-star material, they’re worth a read.

Here are some of the best Yelp reviews of all time:

“I’m not sure what I expected when I walked into this place, but it wasn’t a room full of people in business suits playing with their food.” – Sarah B., Los Angeles, CA.

“The bread here is delicious. Like, good. I could probably eat an entire loaf myself.” – Alex C., San Francisco, CA.

“I love this place! It’s like a second home to me.” – Jazmine H., New York, NY

“I was hesitant to try this place, but the food was amazing, and the service was great.” – Michael W., Chicago, IL.

“This is the best restaurant in town. Hands down.” – Christina T., Houston, TX

So there you have it! These are some of the best Yelp reviews of all time. These reviews will surely deliver whether you’re looking for a good laugh or some severe food inspiration.

Best Yelp Review Responses

If you’re a business owner, then you know that one of the most important things to do is to keep a close eye on your Yelp reviews. Not only do potential customers look at these online reviews when they’re considering doing business with you, but studies have shown that even small changes in your rating can significantly impact your bottom line.

The good news is that you can do some simple things to ensure that your Yelp reviews are working for you and not against you. In this article, we’ll give you tips on responding to negative Yelp reviews in a way that will improve your business.

First, it’s important to remember that people leave Yelp reviews for two reasons: to praise a business or to warn others about a bad experience. So, when responding to a negative review, it’s essential to keep this in mind. Avoid getting defensive or attacking the reviewer. Instead, focus on addressing the issue raised and try to turn the situation into a positive for your business.

Here are some specific tips on how to do this:

  • Thank the reviewer for their feedback. This shows that you’re listening and that you care about what your customers have to say.
  • Apologize for any inconvenience that may have been caused. Even if you don’t think that the issue is your fault, an apology goes a long way toward diffusing the situation.
  • Offer to make things right. If the reviewer had a bad experience, offer to refund their money or give them a discount on their next purchase.
  • Ask for another chance. If you think the reviewer may have had an isolated bad experience, ask them to please give you another chance.
  • Keep it positive. Keep your tone positive and upbeat in all your communications, including your response to a negative Yelp review. This will help create a good impression of your business, even in the face of criticism.

These simple tips will help you turn negative Yelp reviews into positive opportunities for your business. Remember, people leave online reviews because they want to be heard. So, by responding positively, you’re not only diffusing the situation, but you’re also showing potential customers that you’re the kind of business that cares about its customers and is willing to go the extra mile to make things right.

Can I sue Yelp for filtering reviews?

If you’re a business owner, you may wonder if you can sue Yelp for filtering reviews. The answer is complicated. While there have been lawsuits filed against Yelp, none have been successful.

Yelp has a First Amendment right to use filtered reviews. Courts have ruled that Yelp can choose which filtered reviews to publish on its site. However, this doesn’t mean that Yelp can’t be sued for other reasons.

For example, businesses have sued Yelp for defamation. This is when someone makes a false statement about a business that hurts the business’s reputation. To win a defamation lawsuit, the business would need to prove that the words were wrong and that they were published with the intent to harm the company.

So, while you can’t sue Yelp for filtering reviews, you may be able to sue them for other reasons. If considering suing Yelp, you should talk to a lawyer to learn more about your options.

Can a business remove a Yelp review?

If you’ve ever used Yelp, you know that legitimate reviews can be incredibly helpful in choosing a place to eat or drink. But what happens when a business gets a bad review? Can they remove it?

It turns out that businesses can’t remove reviews from Yelp. However, they can respond to them. And if a review is false or defamatory, the Yelp review removal policy community may remove it.

So if you are running a business and get a bad review, don’t despair. You can use it to show your customers that you’re committed to providing the best possible experience. And who knows, maybe the reviewer will even change their mind after seeing your response!

Frequently Asked Questions

Can you see who looks at your Yelp?

No, the Yelp community does not allow users to see who looks at their profile. This would be a huge privacy concern, and it’s something that Yelp takes very seriously. So if you’re wondering whether or not someone is stalking your Yelp page, the answer is, unfortunately, no. 

However, there are some steps you can take to limit the amount of information someone can see about you on Yelp. For example, you can make your profile private, so only people logged into Yelp can see it. You can also delete your account if concerned about someone seeing your information. 

Whatever route you choose, Yelp will never allow anyone to see who views their profile.

Do businesses care about Yelp reviews?

Businesses care about Yelp reviews because they provide valuable feedback from customers. Good reviews can help attract new customers, while bad reviews discourage them. Companies can also use the Yelp community to learn about customer satisfaction and improve their services. Ultimately, businesses that care about their online reputation will try to get more positive reviews on Yelp.

How do I control reviews on Yelp?

You need to set up a Business Account to control reviews on Yelp. Once you have a Business Account, you can claim your business page on Yelp. From there, you can manage your business information and respond to reviews.

If you don’t want to set up a Business Account, you can still take advantage of Yelp’s other features. For example, you can add photos of your business, post updates about special offers or events, and link to your website. All of these things will help potential customers learn more about your business. And when they’re ready to leave a review, they’ll be more likely to leave a positive one!

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Alex Contes

My past experience is as a Senior Full Stack Developer/Tech Lead. I have 16+ years of experience working in web development. Now I’ve transitioned to a SaaS product owner. Successfully launched my first product ReviewGrower as a Co-Founder after working on it for almost two years.

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