Reputation Management

Net Promoter Score (NPS) is a Customer Experience (CX) metric that measures customer loyalty and satisfaction. It’s a simple way to gauge how likely your customers are to recommend your product or service to others, and it’s an important metric to track over time. The NPS score has two critical components: the Promoter score and […]

Regarding online business reputation, one of the most critical factors is your website’s ranking in search engines. If you want people to find your business when they search for keywords related to your products or services, you need to ensure your website appears as high up in the search results. One of the best ways

If you’re looking for a way to get more people to Like your Page, consider using Facebook reviews. Facebook Recommendations are a great way to connect with potential Facebook fans and customers, and they can be a powerful marketing tool. When someone Recommends your Page, their friends will see it in their News Feeds. This

Google Questions and Answers is a new service that allows users to ask and answer questions about Google products. It’s similar to other Q&A platforms like Yahoo! Answers, and Quora, but with a focus on Google products. You can find questions and answers about anything related to Google, from how to use Gmail to where

It can be challenging to maintain a good company’s online reputation. In today’s fast-paced and interconnected world, it only takes one negative incident to damage your good name. And once your reputation is tarnished, it can be hard to repair the damage. However, some tried, and tested strategies can be used to repair your online

As the internet becomes an increasingly large part of our lives, we must be aware of our online reputation management. Just like in the real world, our reputations can significantly impact our lives and careers. Performing an online reputation management analysis is a great way to get a better understanding of how you’re perceived by

Most of us are familiar with the phrase “Googling yourself.” Typing your name into a search engine is a quick way to find out what information is available about you online. But what happens when you don’t like what you see? Unfortunately, negative search results are becoming more and more common. And they can have

More than ever, online reputation management is crucial. People are probably already posting, tweeting, and chatting about you—from the worth of your items to the caliber of your customer service. Additionally, companies nowadays cannot afford to ignore discussions about their online reputation. To learn about new goods and services, 53% of customers Like or follow