In today’s digital age, more and more businesses are choosing to outsource their operations to third-party providers known as Business Process Outsourcing (BPO) companies. This is because BPOs can provide a wide range of services that would be difficult – or impossible – for businesses to do on their own, such as customer service, data entry, and marketing.
The Philippines has become a popular destination for BPO companies thanks to its talented workforce and relatively low cost of doing business. In this post, we will take a look at five of the best BPO companies in the Philippines. We will discuss what each company does, its unique selling points, and some of the pros and cons of working with them. Let’s get started!
1. Helpware
Helpware is a leading provider of customer service and technical support solutions. The company has over 7 years of experience in the industry and employs a team of highly-skilled customer service representatives. Helpware offers multi-lingual services, making it a good choice for businesses with international operations.
Helpware also offers a wide range of customer service solutions, including live chat support, phone support, email support, and social media management. The company also provides technical support services such as software development and testing, website maintenance, and data entry.
Helpware.com is a perfect fit for businesses that need multilingual customer service or technical support solutions. The company’s extensive experience and a large team of experts can provide high-quality support for businesses of all sizes.
2. 123Employee
123Employee is a leading provider of virtual assistant services. The company has been in business since 2006 and employs a team of skilled virtual assistants from all over the world. 123Employee offers a wide range of services, including customer service, data entry, appointment setting, lead generation, and social media management.
123Employee is a good choice for businesses that need assistance with tasks that can be performed remotely, such as customer service, data entry, and social media management. The company’s team of experts can help businesses save time and money by taking on tasks that would otherwise require in-house staff.
3. SupportNinja
SupportNinja is a customer service and technical support company that offers its services to businesses of all sizes. The company has been in business since 2014 and employs a team of skilled customer service representatives and engineers.
SupportNinja began collaborating with Silicon Valley-based technology startups before extending its clientele to include people from all around the world. For software, e-commerce, platform-based technology organizations as well as consumer-focused apps, SupportNinja’s service is essential to their basic operations and functions.
Today, SupportNinja powers more than 100 different brands from behind the scenes. They are headquartered in Dallas, TX with 2 offices in the Philippines in Clark and Manila.
4. Cloudstaff
Cloudstaff is a leading provider of remote staffing solutions. The company has been in business since 2005 and employs a team of highly-skilled remote workers from all over the world. In 2010, Cloudstaff expanded operations to the Philippines, starting with a tiny team of just seven employees, after recognizing the country as a developing market for outsourcing services. The business was able to increase both its staff and service offerings as a result of the successful expansion.
Today, Cloudstaff employs over 4800 staff and contractors across 13 different locations and is growing at an average rate of 7.5% per month.
5. FreeUp
FreeUp is a leading provider of remote staffing solutions. The company was founded in 2015 by Nathan Hirsch, who saw the opportunity to connect businesses with the best remote workers from around the world. FreeUp now employs a team of over 10,000 highly-skilled remote workers from more than 80 countries.
FreeUp only allows the top 1% of applicants into the network after interviewing thousands of freelancers each week. After joining the platform, FreeUp clients get access to its vast network of trustworthy remote freelancers. Every step of the journey, FreeUp is by its clients’ sides.
Conclusion
The Philippines is known for its top-notch BPO companies. If you’re looking to outsource your company’s customer service or back-office operations, you can’t go wrong with any of the five we’ve listed above. They all have a proven track record of providing quality services that meet and exceed their clients’ expectations. So what are you waiting for? Contact one of these BPOs today and see how they can help take your business to the next level!
