When customers leave online reviews, they often do so in response to a specific interaction they had with your business. These scripts will help you collect the most helpful feedback by prompting employees to ask more customers targeted questions about their experience. Why Do You Need Script Templates If you’re working on a project that […]
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It can be stressful when a customer threatens to leave a bad review. You might be worried about what this could do to your business online reputation. But don’t worry, there are some things you can do to try to resolve the situation. First, try to calm the customer down and listen to their concerns.
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Believe it or not, offering text templates for Google reviews is a good way to help get important feedback from your customers online. It pays to have some amazing Google review templates ready to be sent out over email, text, or any other appropriate channel. For businesses, doing so saves them hours from having to
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Local content is critical if you want your small business to succeed online. Creating content specific to your city or town can help you attract customers from your area and improve your search engine rankings. Here are a few ways that local content can help your small business: Improve Your Search Engine Rankings One of
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If you ask an attorney if you should work on your Avvo reviews, the answer is generally yes. This is because when potential clients are looking for an attorney, one of the first places they will look is online services. And when they find your Avvo profile, they will see your reviews. Good reviews will
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It is no secret that Yelp relies on user-generated content to stay afloat. Nearly 75 percent of Yelp’s revenue comes from businesses advertising on the platform. The company has been under fire recently for allegedly displaying fake reviews and manipulating which business reviews are prominently on users’ search pages. While Yelp insists that it uses
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As a local business owner, you’ll inevitably receive a negative review. Whether it’s an unfair or inaccurate portrayal of your company, products, or services, it can be tough to see those less-than-stellar comments in writing. But don’t despair! There are ways to politely request that customers amend their reviews to be more accurate or fair.
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Do you know what can make or break a business? Funny Yelp reviews. No, I’m not kidding. Count on a killer sense of humor to drive the point home how great (or not so great) your restaurant, laundry shop, hotel, room, or any other place is. People love Yelp. And reviews are great as a
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As a business owner, it’s essential to understand when customers leave negative reviews and how you can prevent them. There are a few critical times when customers are more likely to leave a negative review: There are a few things you can do to prevent a negative review: Following these tips can help prevent negative
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If you’re looking for a way to get more people to Like your Page, consider using Facebook reviews. Facebook Recommendations are a great way to connect with potential Facebook fans and customers, and they can be a powerful marketing tool. When someone Recommends your Page, their friends will see it in their News Feeds. This
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Google Questions and Answers is a new service that allows users to ask and answer questions about Google products. It’s similar to other Q&A platforms like Yahoo! Answers, and Quora, but with a focus on Google products. You can find questions and answers about anything related to Google, from how to use Gmail to where
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When running a business, customer satisfaction is always the top priority. In today’s digital age, this often means dealing with various customers online – some of whom may be more difficult to please than others. That’s why it’s essential to have a good reviews template that you can reference when responding to customer feedback. This
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