ReviewGrower business accounts are designed for individual businesses to manage their own review generation and reputation management. But the access can also be shared with other team members, so you can control who accesses what inside the account.

Understanding the User Dashboard

• User Name: Display name of the team member.
• Email: Contact email address for the user.
• Role: Assigned role determining access level.
• Date added: Shows when the user last accessed the account. This field remains blank until the user sets up their account.
• Status: Indicates if the user account is active, pending setup, or disabled.
• Actions dropdown: enables you to delete the selected user from the account.

Adding Users to Your Account

To add team members to your ReviewGrower business account:

Step 1: Access User Management

1. Go to the “User” section in the left panel.
2. The user’s dedicated page will display.
3. Click the blue “+ add user” button to start the process

Step 2: Enter User Details

1. Enter the team member’s information:
   • First name
   • Last name
   • Email address
   • Password (make sure to copy this information, so you can share it with the user you are adding.

Step 3: Select the sections the user can access

Select the appropriate access for the new user:

1. Select the specific sections you want the user to have access to. Sections include:

• reviews
• review-platforms
• widgets
• contacts
• feedback
• settings
• social-posting
• grid-tracker
• inbox

1. Set up the location access. Basically, decide if the user will have access to all the locations (businesses) added to the account, or if the access will be limited to specific businesses.

Step 4: Save Your Changes

1. Verify the information you just added. If everything is in order, click the “save” blue button.
2. Once changes apply, you’ll see the new user added to your account.