It’s tough to get those coveted five-star reviews, but there are some things you can do to increase your chances. This includes providing excellent service, responding to customer feedback, customer service process, and offering incentives for customers to leave a review. To start, let’s take a look at some examples of businesses that have successfully […]
How to Get 5 Star Review: Examples and Review Responses Read More »
If you own or manage a restaurant, you may wonder how review sites can help your business. While it’s true that not all reviews are positive, and some customers may leave unfair or even fake reviews, the fact is that review sites can be very beneficial to your business. Here are a few ways that
How Restaurant Review Sites Are Helpful to Your Business Read More »
Working with a great realtor can make all the difference when you’re looking for a new home. If you’re considering working with Joe Smith, we highly recommend it! We had an absolutely fantastic experience working with Joe to find our first home. He was patient with us and took the time to understand what we
Example of a Good Review for a Realtor Read More »
You must know the Google review process and how it works if you’re a business owner. After all, your business’s online reputation on the knowledge panel is one of the most critical factors in attracting new customers. While businesses do not receive a notification when someone leaves a review, there are ways to track your
Do Businesses Get Notified of Google Reviews? How to Capitalize Review Responses Read More »
When marketing your business, one of the most important things you can do is getting rave reviews from your customers. These people have used your product or service and can attest to its quality. Having a great rave review can help you attract new customers and keep the ones you have. There are a few
All You Need to Know About Rave Reviews Examples Read More »
Use this negative review response template to help you deal with unhappy customers. This template will help you stay calm and professional and provide a solution to the customer’s problem. When someone leaves a negative review, it can be challenging to know how to respond. You might be tempted to get defensive or argue with
Offering Incentives for Google Reviews Can Hurt Your Brand Reputation Read More »
When customers leave online reviews, they often do so in response to a specific interaction they had with your business. These scripts will help you collect the most helpful feedback by prompting employees to ask more customers targeted questions about their experience. Why Do You Need Script Templates If you’re working on a project that
Review Scripts That Your Employees Can Use Online Read More »
It can be stressful when a customer threatens to leave a bad review. You might be worried about what this could do to your business online reputation. But don’t worry, there are some things you can do to try to resolve the situation. First, try to calm the customer down and listen to their concerns.
Customer Threatening Bad Review: What to Do About It? Read More »
It is no secret that Yelp relies on user-generated content to stay afloat. Nearly 75 percent of Yelp’s revenue comes from businesses advertising on the platform. The company has been under fire recently for allegedly displaying fake reviews and manipulating which business reviews are prominently on users’ search pages. While Yelp insists that it uses
How to Manage and Delete Fake Reviews on Yelp Read More »
As a local business owner, you’ll inevitably receive a negative review. Whether it’s an unfair or inaccurate portrayal of your company, products, or services, it can be tough to see those less-than-stellar comments in writing. But don’t despair! There are ways to politely request that customers amend their reviews to be more accurate or fair.
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As a business owner, it’s essential to understand when customers leave negative reviews and how you can prevent them. There are a few critical times when customers are more likely to leave a negative review: There are a few things you can do to prevent a negative review: Following these tips can help prevent negative
When Down Customers Leave Negative Reviews: Tips and Prevention Read More »
If you’re a business owner, chances are you’re familiar with Yelp. Yelp is a website and app that allows users to rate and review local businesses. And while a positive Yelp review can be great for business, a negative or “not recommended” review can be frustrating and damaging. What can you do if you receive
How to Deal With Yelp Not Recommended Reviews: A Full Guide Read More »
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