Reputation Management & Marketing Blog

It’s inevitable. You’re going to get one-star reviews. And when you do, it’s going to sting. No matter how good your business is, you’re bound

The Zagat Rating system is one of the most popular ways to rate restaurants. It was created by Tim and Nina Zagat in 1979 and

As a business owner, you may wonder how critical 5-star ratings are for your online business. After all, potential customers will see these ratings when

A 4.7-star rating is excellent! It’s one of the highest ratings a business can receive. A 4.7-star rating means the business is doing a great

Google reviews began in 2007 when the search engine giant first allowed businesses to post customer feedback on their Google My Business pages. This revolutionary

As a business owner, you should care about reviews because they are one of the most critical ways potential customers learn about your business. According

As a business owner, you’ve probably heard of the term “social proof.” But what is social proof, and why is it important? Social proof is

Bad reviews are always a headache for business owners, but they don’t have to be permanent. Here are a few ways you can fix a

The number of Google reviews you need depends on several factors, including your business’s location, type, and size. Local businesses with more than 10 locations

There are many ways to find good restaurants. You can ask friends, look in directories, or read reviews. However, one of the best ways to

As a Local Guide, you can help others discover places around them. By sharing your photos, reviews, and local knowledge, you can make the world

Search engine results pages (SERPs) are quickly becoming people’s primary source of information about the businesses and places they interact with. Reviews, ratings, and other