Review monitoring automatically tracks new customer reviews across multiple platforms like Google, Yelp, Facebook, and industry-specific sites. Instead of checking each site manually, you see everything in one dashboard. Connect Your Review Platforms To Start Monitoring!
Step 1: Connect Your First Platform
- Go to the “Review Platforms” section in the left panel.
- Select the review platform to connect (Google, Yelp, Facebook, etc.).
- Click the blue “connect” button under the platform name. When the pop-up opens, enter your review profile URL in the exact format shown. For reference, use our guide on accepted URL formats if needed.
Step 2: Save and Connect
After the system has accepted your URL:
- Click the “Save” button, and the process to connect the reputation monitoring platform will start.
- Wait for the connection to be complete. It takes from 2-5 minutes (depending on your review volume) for Review Grower to pull your existing reviews and start watching for new ones.
Step 3: Monitor your Reviews
There are two ways you can use to monitor your reviews
1. The Dashboard: with a centralized view of all reviews from the connected platforms. View overall ratings, star distribution, and review volume trends through an interactive graph. Monitor sentiment analysis across business categories to identify strengths and improvement areas.
Individual reviews appear with timestamps, ratings, and platform sources, plus direct “Respond” buttons for immediate engagement. The system tracks keyword mentions and sentiment patterns while allowing platform filtering and data export. This eliminates manual checking across multiple sites while centralizing reputation management.
2. The Dedicated Review Page: displays all the reviews across platforms in one location with complete review details
Filter by platform, rating, or keywords to find specific reviews quickly.
Why Use ReviewGrower’s Review Monitoring?
- Save Hours Weekly: No more manually checking multiple sites
- Respond Faster: See everything in one dashboard
- Track Trends: Spot patterns across all platforms
Troubleshooting Platform Connections:
- Connection Fails: Double-check your URL format matches the example
- Missing Reviews: Ensure your business profiles are fully completed
